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About Freedom Insurance Services Ltd

Specialist travel insurance provided by medical travel experts

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Specialist travel insurance for pre-existing medical conditions

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday.

We can offer single and annual multi trip quotes for individuals, couples, groups and families which are available online or by calling our friendly UK based contact centre on 01223 446 914 which is open Monday to Friday, from 9am until 2pm (restricted hours due to COVID-19). Our Travel Insurance Agents are friendly, experienced and knowledgeable having helped over 300,000 people secure the cover they need over the past 18 years.

In 2020, following 5 years of top grade customer service, we received the Feefo Platinum Trusted Service Award. We are pleased to have continued that success with our second Platinum Trusted Service Award in 2021.

Our website is operated by Freedom Insurance Services Ltd, a limited company registered in England under company number 4399749, whose registered address is 58 Market Square, St Neots, Cambridgeshire, PE19 2AA. Freedom Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority, reference number 306536.

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Charity Partnerships

Freedom work in partnership with a number of charities/organisations to provide specialist travel insurance to their customers/members

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Become an Affiliate

Throughout our 17+ years in the industry, we have built and maintained strong, lasting relationships with charities and insurers with our affiliation scheme

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Customer Reviews

Freedom Insurance Services have been awarded the Feefo Platinum Trusted Service Award as a result of 5 consecutive years of top grade service


Trusted by thousands of travellers

trusted by thousands of travellers

Freedom is one of the very first travel and holiday insurance providers to cover pre-existing conditions, and we're proud to have helped over 300,000 people to secure the cover they need when traveling to Europe or Worldwide. Our policies are designed to respond to medical emergencies abroad.

Our team of friendly, medically aware travel insurance agents are here to help