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How to make a claim on your Freedom travel insurance policy


Select your policy number from the list below to contact the appropriate claims team. If you need help to identify the correct details, please contact customer service on 01223 446 914 or email services@freedominsure.co.uk with your policy number.

Select your policy number to make a claim


If your policy was purchased with a provider on the Just Travel Cover panel, please refer to your policy wording to find contact details for claims, medical assistance and complaints.

This information is only applicable to policy numbers beginning FREIG/

Contact 0330 094 6547 or make a claim online by visiting www.imglobal.com/member/assistance/claims

Claims can also be contacted by email travelclaims@imglobal.com